Telstra Hiring Technical Support Engineers | Job in Bangalore
Looking to kickstart your career at one of the world's most innovative and iconic companies? Check out Telstra 2024 for freshers. With a direct link
₹ Best in Industry
Technical Support Engineers
BCA, Graduate, B. E/ B. Tech
18 Jan 2024
This role is responsible for continuously improving service reliability and rapidly restoring customer incidents.
Working across all aspects of the customer support experience.
Detect and prevent incidents before they occur.
Aid the development and implementation of new technologies to ensure Telstra leads the ICT industry. (For example: Networking)
Identify and implement opportunities to improve process, efficiencies, and customer experience.
Provide input into learning and development for our entire ecosystem.
Cross Skill into different technology hubs
24x7 Shift Environment / On-Call support / Australia Business hours
0 to 3 years working in IT industry.
CCNA or equivalent.
Knowledge on firewalls.
Strong understanding on Routing & Switching.
Incident Management Experience.
Previous Customer Service experience.
Written and Verbal communication skills and good English comprehension.
At Telstra, we have a clear purpose: to build a connected future so everyone can thrive. We believe it’s people who give purpose to our technology. So we are committed to staying close to our customers and providing them the best experience. And delivering the best technology.
This is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.
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