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Tata Communications Off Campus Drive 2023

TATA Communication hiring | B.Tech | Job in Chennai | Job Express

Looking for a job in TATA Communications Company, | offering a Jr Customer Service Executive position for Graduate student | Job in Chennai | Direct Apply Link

Tata Communications
Tata Communications

Job Overview


Tata Communications


Male, Female



₹ Best in Industry




Job Type

Full Time

Last Date

As soon as possible

Job Post

Jr Customer Service Executive



B. E/ B. Tech, Graduate



Post Date

13 May 2023

Job Description

  • Manage the back-office processes for delivering services, including feasibility assessments, network access, and customer order processing.

  • Ensure that network systems, inventory, and bandwidth are available for provisioning on Network A.

  • Analyze the need for capacity optimization and augmentation to address network capacity issues.

  • Oversee the delivery of customer orders, including configuration management.

  • Guide the network design team to ensure timely customer connectivity and handover to the project implementation team.

  • Diagnose and troubleshoot network problems and take corrective action.

  • Provide technical expertise for business planning and workflow management to integrate network and system solutions for network improvement.

  • Responsible for hardware planning, environment provisioning, documentation, and application deployments for various services and applications.

  • Work with clients and internal stakeholders to deliver integrated service across multiple products.

  • Provide expertise to internal teams and external vendors to deliver complex solutions in a timely manner.