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LimeChat Off Campus Drive 2024: Qualification, Salary Details in Bangalore

Explore the LimeChat Off Campus Drive 2024 in Bangalore. Find out qualification requirements, salary details, and secure a private, full-time job opportunity in Tech Support Engineer. Join now!

LimeChat

Job Overview

Company

LimeChat

Gender

Female, Male

Experience

Fresher

₹ Best in Industry

Salary

IT

Industry

Job Type

Full Time

Job Post

Tech Support Engineer

Qualification

Graduate, BCA, B. E/ B. Tech

Location

Bangalore

Post Date

1 Feb 2024

Job Description


  • Handle calls from customers and provide them with a solution to their queries.

  • Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude.

  • Own getting a resolution for issues & coordinate with other teams to resolve problem

  • Become an expert in Limechat's product and educate customers on the use and benefits of our product

  • Efficiently set goals and work on them so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

  • Should be able to handle day to day tickets

  • Collaborate closely with other teams to ensure an exceptional customer experience and take care of any customer issues

Job Requirements


  • Possess strong phone, written, and verbal communication skills

  • Confident, high energy, self-motivated, and a true team player

  • Demonstrated ability and desire to work and excel in a fast-paced environment

  • Excellent multitasking and project management skills

  • A startup mentality with a bias to action

  • Enjoy talking about technical concepts, have a great data-driven & process-oriented approach

Company Description


LimeChat


Founded by Nikhil Gupta and Aniket Bajpai, alum of IIT Delhi, LimeChat is world's first Level 3 AI, human-level chatbot startup that enables D2C brands leverage conversational marketing and provide industry-best customer support automation.


By using the power of human-level AI conversations LimeChat is currently able to increase campaign conversions by 3x, reduce support workloads by 70%, and improve customer satisfaction by creating the most compelling user experiences for D2C brands.


We have quickly grown to service 250+ clients and build a team of 60+ rockstars. Our clientele includes top D2C brands of India such as Wow Skin Science, Mosaic Wellness, Mamaearth, Neeman’s, etc.

LimeChat

Job Location

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